Privacy policyDelamare & Sons, Bournemouth

How we collect, use and protect your personal information.

This policy explains how Delamare & Sons Sprayed Finishes ("we", "us") handles personal information when you use this website or contact us. We follow UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who we are

Delamare & Sons Sprayed Finishes, Mayfield Road, Bournemouth. Contact: ian@delamareandsons.com or 07739 101423.

What we collect

Details you give us through our quote form, by phone or by email: name, phone number, email address, postcode and details of your project.
Basic technical information such as browser type and pages visited, used to keep the site working and improve it.

How we use it

To respond to your enquiry, arrange site visits and prepare quotes.
To carry out and invoice work you've agreed to.
To meet legal and accounting obligations.

Our lawful bases are taking steps at your request before entering into a contract, performing a contract, legal obligation and our legitimate interest in running the business.

Sharing

We don't sell your information. Enquiries may be processed by our customer management and email providers, who act on our instructions. Optional maps, chat, hosted forms and reviews load only with your permission. See our cookie policy for your choices.

How long we keep it

Enquiries that don't lead to work are kept only as long as needed to respond. Customer and invoice records are kept as required by law.

Your rights

You can ask to access, correct or delete your information, or object to how we use it, by emailing ian@delamareandsons.com. You can also complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy. The current version is always on this page.